Events & Reception Team Leader

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are currently recruiting for an Events & Reception Team Leader to oversee our team, based at the offices of one of the most famous financial companies in the world!

The successful candidate will oversee our team who manage all front of house aspects within the office, including reception, events planning and community engagement. Not only do they provide strategic oversight of these areas. The Events & Reception Team Leader will ensure that an intuitive service, careful planning, and faultless standards are consistently delivered by the team.

Team motivation, pride and engagement are essential for exceeding client expectations. As well as working very closely with other service providers to sustain a 'One Team' approach and deliver a seamless service.

Alongside supervising the team and overseeing the operation, the Events & Reception Team Leader will serve as the main point of contact for Key stakeholders across the business, considering their needs and ensuring they are incorporated into the service provided by our team.

Hours: 40 hours per week, shifts between 8am and 6pm from Monday-Friday.
Salary: £35,200

Applicants will be able to demonstrate their knowledge of exceptional service, as well as their passion and motivation for delivering this daily. An eye for detail and going above and beyond will also be expected.

Candidates must have experience of supervising a team within a high-end customer service environment, preferably within a corporate or hotel setting. They must also have experience of managing events.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.