I’m the head of our Portico family, leading our teams and driving our business successes. Never behind a desk, I’m out in our business every single day spending time with our teams, our Operational colleagues and our clients. Solution-focused, I’m tenacious in challenging the status quo of our operations, driven to inspire our people and build trusted partnerships with our clients.
Paul Jackson, Managing Director
A long-standing member of the Portico family, I began my Portico career in 2006 as a Receptionist. I was promoted to Operations Director in 2017 and work to support and develop our guest services alongside our expert Operations Managers. Armed with a natural curiosity, I champion positive change within my client locations through coaching and mentoring. I’m also responsible for our Learning & Development Academy, having launched this in 2011.
Hanna Barrett Director, Operations
I joined the Portico family in 2015 to lead a new group account and have since gone on to lead some of our largest client locations, having been promoted to Operations Director in 2019. I’m a huge advocate for championing culture change throughout our business with a focus on service development, innovation and challenging the status quo. Nurturing talent and inspiring others to excel is one of my strengths and I continue to drive our quality metrics for Portico.
Oliver Hiner Director, Operations
Right from the get-go, you see that every colleague feels like part of a wider family and has your best interests at heart – it truly is a unique culture that fosters both professional and personal growth. As Director of Business Development, I cherish the opportunity to steer new and innovative ways to help Portico continue its growth journey and celebrate what I hope and believe will be many more successes!
Richard O’Keefe, Business Development Director
My ambition for Portico is to be recognised as the best place to work in the UK. Portico has been and always will be a business built around people, and my job is to make sure our employees benefit from and take part in the best practices, policies and procedures possible. My career has centred around getting the best out of colleagues – there is nothing more rewarding than seeing people thrive in a company with a cohesive, inclusive and rewarding culture.
Dana Singer, Head of People
My role encompasses driving and championing the Portico Learning & Development Academy. From analysing our learning needs to designing, delivering, and evaluating programs, I ensure alignment with our values, prioritizing engaging, interactive, and relatable learning experiences. Additionally, I spearhead the development of commercial learning products for external markets, leveraging our team’s extensive expertise to benefit both Portico and our clients.
Dr David Bevens, Head of Learning and Development
